Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn and unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
For hygiene reasons, items that have been worn, washed, or used cannot be returned. Gift cards are also non-returnable.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we've received and inspected your return. If your return is approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we've approved your return, please contact us at jsainthilaire200@gmail.com.

Return shipping
To start a return, please contact us at jsainthilaire200@gmail.com. Return shipping costs are the responsibility of the buyer. Items sent back without first requesting a return will not be accepted. Please send your return to the address we provide when your return request is approved.